ABSTRACT
Despite availability of flexible working conditions in the public state civil services to enhance the productivity of the service personnel, performance in most public state civil services remains wanting. Furthermore, the extent to which flexible work arrangements relates to employee productivity, customer satisfaction, employee satisfaction and turnover of health personnel and thus performance remain unclear in public state civil services. The purpose of the research project was to carry out research on flexible working patterns on employee performance in Lagos state civil service in Lagos state County. The research examined the following objectives; to assess the effects of part time working, to investigate the effects of work shift, to determine the effects of flexible time and to establish the effects of temporary contracts on employee performance. The findings of the study would lead to equipping and improvement of the management of civil service regarding knowledge and skills on how to come up with flexible working for employee performance. The study was guided by Vroom’s Expectancy Theory. The study adopted descriptive research design. The target population was stratified into top management, doctors, clinical officers, nurses and subordinates consisting of 111 employees of Lagos state civil service. A sample of 104 staff of Lagos state civil service was selected using stratified sample techniques and from each strata simple random sampling was used. The data was collected using closed and open ended questionnaire where validity of the research instrument was determined by peer’s expert judgment and by researcher’s supervisor and piloting. The reliability of the questionnaire was established by Cronbach Alpha formula. The data was analyzed using descriptive statistics with the aid of statistical package of social sciences (SPSS), the results were presented using tables and charts. The finding indicated that flexible working strategies was significant to performance of employees in an organization. It was noted that the performance contributed by flexible working methods were 22.9% while other factors which was not measured was 77.1%. Temporary contract, work shift and part time working were positive significant predictors while flexible time positive but not significant to performance. The study recommended that temporary contract, work shift and part time had positive effect performance hence should be adopted. Further research is required on flexible time and performance.
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